sak44 Terms and Conditions

General Provisions

sak44 (referred to hereinafter as the "Platform", "we" or "Company") operates an online entertainment and gaming service for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between you ("User") and sak44.

1.1 Applicability of Terms

These Terms apply fully to the sak44.cam website and all associated services, features and content. By accessing, browsing or registering on the platform, you are giving your consent to all of these terms.

1.2 Language and Interpretation

These Terms have been prepared in Bengali and the Bengali version shall be considered final and binding. In case of any conflict, the Bengali version will prevail.

1.3 Definition of Services

"Services" refers to all online gaming, slot machines, live casino, sports betting and other entertainment activities provided through the sak44 platform.

Account Registration

To use all services on sak44, you must create a valid account. The following conditions must be met when registering an account.

2.1 Registration Eligibility

• You must be at least 21 years of age.
• You must be a legally capable person with the right to enter into this agreement.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• All information you provide must be accurate, complete and truthful.

2.2 Account Security

It is your responsibility to keep your account login details, password and other security information completely confidential. Allowing any third party to use your account is prohibited. Any unauthorised access must be reported to sak44 immediately.

2.3 Updating Your Information

If the information registered on your account changes — such as your email address or mobile number — you must inform our support team as soon as possible. sak44 will not be responsible for any issues arising from outdated or incorrect information.

Age Verification and Identity Confirmation

sak44 is committed to ensuring responsible gaming. To this end, we reserve the right to verify the age and identity of all users.

3.1 Age Verification Requirement

sak44 is for persons aged 21 or over only. At the time of registration or at any stage thereafter, we may request proof of age through a national identity card, passport or other valid government-issued document.

3.2 KYC (Know Your Customer) Process

As part of our Anti-Money Laundering (AML) policy, sak44 may require identity verification (KYC) to be completed for transactions above a certain amount or in cases of suspicious activity. If the required documents are not submitted, the account may be temporarily suspended.

Deposits and Withdrawals

All rules relating to financial transactions on sak44 are set out in detail in this section. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

4.1 Deposit Rules

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• You must only use a payment method registered in your own name. Deposits from third-party accounts are prohibited.
• Deposited funds are generally credited to your account instantly. Please contact support if there is any delay.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals may only be made via the same method used for the deposit, unless a different arrangement has been made in a specific case.
• The wagering requirements for any associated bonus must be met before a withdrawal can be made.
• sak44 reserves the right to verify your identity before processing a withdrawal request.

4.3 Failed or Returned Transactions

If a transaction fails for any reason or funds are returned, please contact our live chat support. Keep proof of the transaction (screenshot or transaction ID).

Bonuses and Promotions

sak44 offers various types of bonuses and promotional offers. Each offer has its own terms that must be followed.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement to receive this bonus is 15 times the total amount (deposit plus bonus).

5.2 Bonus Usage Terms

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Wagering must be completed within the time limit set for earning the bonus.
• If bonuses are claimed from multiple accounts, all accounts will be cancelled.
• sak44 reserves the right to change, suspend or cancel any promotion.

5.3 VIP Program

The sak44 VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

There is an opportunity to be promoted to a higher VIP tier based on regular participation and activity. The benefits and terms of each tier apply separately.

Fair Play and Anti-Fraud Rules

sak44 is committed to ensuring a fair and transparent gaming environment for all users. The following activities are strictly prohibited:

• Playing games using software bots, automation tools or artificial means.
• Exploiting any technical flaw or vulnerability in the platform.
• Collusion (cheating by making unlawful arrangements with other players).
• Using the platform for the purpose of money laundering.
• Operating an account using a false identity or false information.
• Earning money dishonestly by exploiting bonus terms and conditions (bonus abuse).

If any of the above activities are proven, sak44 reserves the right to close the relevant account immediately and forfeit all funds earned.

Account Closure and Suspension

7.1 Closure at the User's Request

You may request the closure of your account at any time through our support team. You will be given the opportunity to withdraw any deposited funds before the account is closed, provided all wagering requirements have been met.

7.2 Suspension or Closure at sak44's Initiative

sak44 may temporarily suspend or permanently close your account in the following circumstances:

• If evidence of a breach of the terms and conditions is found.
• If fraudulent activity is suspected.
• If KYC or identity verification has not been completed.
• If the account has been inactive for an extended period.
• If abusive behaviour is directed at the support team or other users.

7.3 Inactive Account Policy

If there are no transactions or logins for 12 consecutive months, the account will be marked as inactive. An administrative fee may apply to inactive accounts. Contact support to reactivate.

Limitation of Liability

sak44 strives to operate a safe and reliable platform. However, our liability is limited in the following matters:

• For disruption to games or transactions caused by loss of internet connection or technical issues.
• For service delays or failures by third-party payment processors.
• For losses caused by problems with the user's own device or network.
• For losses caused by unauthorised third-party access (where due to the user's own negligence).
• In cases of force majeure (unforeseen natural disasters, government restrictions, etc.).

sak44 continuously works to improve the technical standards of its service. Keeping your information and funds secure through SSL encryption and modern security measures is our top priority.

Privacy and Data Protection

sak44 places the highest importance on the privacy of your personal information. Our policy on data collection, processing and storage is described in detail on our Privacy Policy page.

9.1 Data Collection and Use

The information you provide is used only for delivering services, verifying identity, meeting legal obligations and improving service quality. Your information is not sold or transferred to third parties unless there is a legal requirement to do so.

9.2 Cookie Policy

Our website uses cookies to improve the user experience. You can manage cookies through your browser settings, though disabling certain cookies may limit some parts of the service.

Responsible Gaming

sak44 believes that online gaming is for entertainment only — never as a source of income or a solution to financial problems. We encourage all users to play responsibly.

10.1 Setting Limits

Users can set daily, weekly, or monthly deposit limits on their account. Contact our support team to set these limits.

10.2 Self-Exclusion Option

If you feel that your gaming behavior is going out of control, you can request self-exclusion for a specific period. During this time, your account will be completely inactive.

10.3 Support

For any gaming-related issues, contact our 24/7 Bangla live chat support. Visit our Responsible Gaming page for more information.

Changes to Terms

sak44 reserves the right to change, amend, or update these terms and conditions at any time.

11.1 Notice of Changes

For significant changes, users will be notified via their registered email or through the platform. The date of change will be displayed at the top of this page as "Last Updated".

11.2 Consent to Changes

Continued use of the platform after any changes will be considered as your automatic consent to the new terms. If you do not agree to the changes, you have the right to request closure of your account.

Contact & Dispute Resolution

12.1 Complaint Process

For any complaint or dispute, please contact our support team first. We aim to review all complaints fairly and impartially and resolve them promptly.

12.2 Contact Methods

• Live Chat: 24/7 Bangla support.
• Email: [email protected]

12.3 Resolution Timeframe

The target is to resolve general complaints within 24 hours and complex matters within 7 business days. Many issues can be resolved instantly when contacted directly via live chat.